Customer Service

Top 70 Customer Service Jobs That Are Hiring Today

Written by Peter Jones

Customer service jobs exist in every industry. If you enter this field, your job will be to work with customers to answer their questions, deal with their complaints, and serve as a  representative to offer information about what your company does and/or sells. Mostly your interactions will be via phone, but customer service representatives also interact with customers over email, live chat, or face-to-face.

According to the Bureau of Labor Statistics, although customer service representatives are employed in almost every industry, the majority work in telephone call centers, credit and insurance agencies, banks, and retail stores.

Here is a list of titles that fall under the Customer Service umbrella.

Customer Service Job Titles

Call Center Analyst

Call Center Coordinator

Call Center Director

Call Center Manager

Call Center Project Manager

Call Center Representative

Call Center Supervisor

Customer Care Coordinator

Customer Loyalty Specialist

Customer Service Administrator

Customer Service Analyst

Customer Service Supervisor

Client Services Director

Client Services Executive

Client Services Manager

Client Success Director

Client Success Manager

Client Success Specialist

Client Trainer

Customer Advocate

Customer Development Analyst

Customer Development Director

Customer Development Manager

Customer Development Specialist

Customer Program Manager

Customer Retention Director

Customer Retention Specialist

Customer Retention Supervisor

Customer Service Account Manager

Customer Service Assistant

Customer Service Manager

Customer Service Representative

Customer Service Trainer

Customer Solutions Manager

Customer Solutions Provider

Customer Success Representative

Customer Support Engineer

Customer Support Project Manager

Customer Support Team Manager

Director of Customer Relations

Director of Technical Support

Front End Manager

Front End Specialist


Membership Assistant

Membership Consultant

Membership Coordinator

Membership Director

Membership Manager

Membership Representative

Product Trainer

Retention Manager

Senior Technical Support Engineer

Service Delivery Analyst

Service Delivery Director

Service Delivery Manager

Technical Services Coordinator

Technical Support Engineer

Technical Support Representative

Technical Support Team Manager

Telephone Operator

Telephone Operator Supervisor

Ticket Scanner

Vice President, Call Center

VP Client Services

VP Customer Retention

Warranty Administrator

Warranty Manager

Warranty Representative

Warranty Technician

While the specific duties and traits of customer service representatives vary by industry, the common thread successful employees will have are people skills and an ability to retain and explain large amounts of knowledge about a product or company. Experience using computer software applications is key, and will increase your hireability.

In order to enter this field, most jobs require you to have a high school diploma or equivalent. According to BLS, employment of customer service representatives is projected to grow 10 percent through 2024, faster than the average for all occupations, and the median hourly wage for the field is around $15.25.

About the author

Peter Jones