Customer service is important in any company. They are the front-runners for customer interaction and satisfaction. With that being said, customers judge a company based on their interaction experience either through phone, email, or face to face. Depending on how well it goes customers can decide whether or not they want to continue business with these companies.
With these tips on how to handle customers in tough situations, you are bound to help them feel valued and heard. Your customer service will be unforgettable!
Source [ SlickText ]