Why You Shouldn’t Multitask in Customer Service

Written by Rebecca Sewkarran

Multitasking has become a necessary skill for the workplace. In fact, we’re so used to multitasking that most of the time, we don’t even realize we’re doing it. But quantity doesn’t always equate to quality. When it comes to certain jobs such as customer service; it is actually better to give it your full attention.


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About the author

Rebecca Sewkarran